Free Shipping on orders over ₦100,000 Create account

Refund and Returns Policy

Refund Policy

At Sane Market, we strive to ensure customer satisfaction. If you’re not satisfied with our product/service, you may request a refund within 24 hours of purchase.

Eligibility:

  • Refund requests must be made within 24 hours of purchase.
  • Products/services must be returned in their original condition.

Process:

  1. Contact our support team to initiate a refund request.
  2. Provide order details and reason for refund.
  3. We’ll review and process the refund within, 2-4 business days

Note:

We’ll notify you once the refund is processed.

Refunds will be made to the original payment method.

Return and Exchange Policy


At Sane Market, we want you to be happy with your purchase.

Returns:

  • Items can be returned within 24 hours of delivery.
  • Products must be in original condition and packaging.
  • Contact support to initiate return.

Exchanges:

  • Exchange for a different size, color, or product within 24 hours.
  • Contact support for assistance.

Process:

  1. Contact our support team.
  2. Provide order details and reason.
  3. We’ll review and process within 2-4 business days.

Note:

  • Return/exchange shipping costs may apply.
  • If the product is exactly as ordered, return/refund requests won’t be accepted.
  • We’ll notify you once processed.
Sane Market
Logo
Shopping cart